WASFAA Training Committee is pleased to provide two pre-conference sessions! Choose the one that interests you and join your colleagues in a quality learning experience.
Sunday, April 22
8:30 -11:30 am
Cost for WASFAA Members: $45
NOTE: You must be registered for the WASFAA Conference, or have completed a current WASFAA membership application, to attend this Pre-Conference Training. Membership will be verified prior to the event.
From NASFAA U: Consumer Information
NASFAA U offers a nationally-recognized, consistent, and rigorous program of education in administering the Title IV student financial aid programs. In this session you will learn all about the required disclosures of institutional information, financial assistance information, campus and fire safety, completion and transfer-out rates, and athletics. Make sure your campus is in compliance! You will receive a copy of the self study guide and a voucher which will allow you to take the test to earn your NASFAA credential in this topic. (A $616 value when done directly through NASFAA)
Re-Imagining the Financial Aid Experience
In this session, you will earn about how to provide the next level in customer service. Join us for an interactive session on creating magic in the financial aid office, inspired by concepts from the Disney book Be Our Guest, Perfecting the Art of Customer Service. This session was provided to the individual WASFAA states as a Fall Training event and was very well received. If you missed it this fall, this is your opportunity to join the fun! Participants will receive a copy of the book to take back to the office.